• Wage and Hour

• Misclassification
• Meal and Rest Break Compliance
• Donning and Doffing
• Off-The-Clock Work
• On-Duty Meals
• Tip Pooling

• Employment Discrimination

• Age
• Disability
• Gender
• Race

• Selection and Test Validation

• Advice and Strategy

• Job Design
• Organizational Structure and Work Processes
• Deposition Strategy
• Expert Critiques

Organizational Structure and Work Processes

For employees to successfully perform their jobs in a manner consistent with the requirements of employment laws, the client’s organizational structure and work processes must support and reinforce compliance.  This organizational support occurs on multiple levels. At the employee level, two key levers for compliance are performance management and training. At the store or facility level, work processes must be established to maximize efficiency and to comply with relevant laws. The organizational systems must reinforce desired behaviors and create negative consequences for non-compliance at all levels of the organization.

We help clients incorporate compliance measurements into their performance management and training systems. Using our job analysis tools we study store level operations to understand how work is executed. We evaluate how these work processes relate to employees’ ability to maintain their compliance and identify areas for improvement.